Shipping policy
Shipping & Delivery Policy – FERNSTZHOME
Thank you for choosing FERNSTZHOME and Ferns TechZone Pvt Ltd.
🚚 Free Shipping
Available on all domestic orders across India.
📦 Fast Dispatch
In-stock products are dispatched within 24–48 hours of order confirmation.
⏱️ Delivery Timeline
Orders are typically delivered within 3–5 business days after dispatch, depending on your location.
✅ Ready Stock
All products displayed on our website are generally available and ready for shipment.
💰 Pricing & Taxes
All prices are in Indian Rupees (INR) and include applicable GST and shipping charges unless otherwise stated.
💳 Payment Options
- UPI, Debit/Credit Cards, Net Banking & Wallets via PayU & Razorpay
- Cash on Delivery (COD) is currently not available
🔒 Secure Checkout
100% secure and encrypted payment processing through PayU & Razorpay Payment Gateway.
📍 Address Policy
Once an order is placed, the delivery address and registered mobile number cannot be changed.
↩️ Easy Returns
Eligible products can be returned within 5 days of delivery, subject to our Return Policy conditions.
To initiate a return:
My Account → Order Status → Make a Return
💬 Customer Support
For order updates, delivery tracking, returns, or assistance, connect with us via:
📞 Call: +91 9075559018
💬 WhatsApp: +91 7066790181 & +91 9067897084
📧 Email: info@ftzhome.in
🌐 Website: www.ftzhome.in
Thank you for shopping with FERNSTZHOME – Simplifying Smart Living. 🏠✨
